Layby Terms & Conditions

How Layby Works

When you choose Layby at checkout, we reserve your item for you. No online payment is taken. We will contact you to arrange your deposit and payment plan within one business day.

Deposit

A non-refundable deposit of 20% of the total item value is required to secure your layby. This is due within 3 days of your layby request.

Payment Plan

The remaining 80% balance is split into 3 equal monthly payments, due over the 3 months following your deposit.

These monthly amounts are the minimum required — you're welcome to pay more, or pay off the remaining balance early, at any time.

Payments can be made in-store via cash, card, or EFTPOS.

Missed Payments

If a scheduled monthly payment is missed, we will contact you to remind you. If a payment is more than 14 days overdue and we haven't heard from you, your layby may be cancelled and the item returned to stock.

Cancellations

If you cancel your layby, the deposit is non-refundable. Any additional payments made, excluding the deposit, will be refunded back to you.

If we cancel due to non-payment, the same terms above apply.

Collecting Your Item

Once your layby is paid in full, we will contact you to arrange collection or delivery. Please collect your item within 14 days of final payment where possible.

Price & Availability

Layby locks in the price of your item at the time of your request. Items are held exclusively for you for the duration of the layby period, despite any changes in market value at the time.